Arris Surfboard SB8200

# Arris Surfboard SB8200 Factory Reset Procedure

Introduction

A factory reset can resolve various issues by restoring the modem to its original settings. All custom configurations will be lost.

Performing a Factory Reset

1. Locate the Reset Button

- On the back of the modem, find the small reset button. It is usually recessed to prevent accidental presses.

1. Prepare a Tool

- You will need a paperclip or similar pointed object to press the button.

1. Reset the Modem

- Insert the tool into the reset hole and press down gently for approximately 10-15 seconds.
- Release the button once the ‘Power’ LED blinks, indicating that the modem is resetting.

1. Wait for Reboot

- Allow the modem a few minutes to reboot fully and restore factory settings.

1. Reconfigure the Modem

- Once reset, access the admin interface using default credentials to reconfigure your settings as needed.

Conclusion

After performing a factory reset, all customized settings will be lost, and you must reconfigure the modem as per your previous settings.