Struggling with slow PlayStation Store downloads, server communication time-outs, or high matchmaking queue times on your PS5? Learn how to configure custom DNS settings for maximum speed.
These three public DNS clusters consistently score the lowest resolution latency and cleanest routing indexes on the PlayStation Network:
Turn on your PlayStation 5, go to the top right of the home dashboard, and select the Settings cog icon. Scroll down and click on Network -> Settings -> Set Up Internet Connection.
Hover over your active internet connection (WiFi or Wired LAN), press the Options button (three horizontal lines) on your DualSense controller, and select 'Advanced Settings'.
Scroll down to 'DNS Settings' and change it from 'Automatic' to 'Manual'. This opens two new input rows: 'Primary DNS' and 'Secondary DNS'.
Enter Cloudflare's high-speed servers: Primary DNS: '1.1.1.1', Secondary DNS: '1.0.0.1'. Alternatively, use Google Public DNS: Primary DNS: '8.8.8.8', Secondary DNS: '8.8.4.4'. Select 'OK' to save configurations.
The console will automatically reconnect to your network. Click 'Test Internet Connection' and wait for the results. You should observe a rapid hostname lookup and excellent, stable upload and download speeds.
Yes. Many default ISP DNS servers have slow resolution times and poor CDN caching. By switching your PS5 to a premium public DNS like Cloudflare or Google, your console will resolve the hostnames of PlayStation's content delivery networks (CDNs) much faster, which can trigger higher parallel download streams and faster updates.
Yes. This PlayStation Network error is typically caused by a failure to resolve the official update hostnames. Overriding your automatic ISP DNS settings and inputting Google's public IP (8.8.8.8) or Cloudflare's (1.1.1.1) immediately bypasses the routing block and allows the update to download successfully.
Absolutely. Using reputable public DNS providers like Cloudflare, Google, or Quad9 is completely safe and highly recommended by network professionals. They offer much stronger privacy guardrails, faster lookup routing, and cleaner caching infrastructure than standard residential ISPs.